COVID-19 (Coronavirus) Update
COVID-19 Community Support – Thank You
January 26, 2023 LetterDear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 1/23/23, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is nearly 13%. . The number of cases in Catawba County is over 180.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
91% of our residents have been fully vaccinated as of 1/23/2023. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 1/16/23, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is nearly 15%. . The number of cases in Catawba County is over 423.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
89% of our residents have been fully vaccinated as of 1/16/2023. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 1/9/23, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 15%. . The number of cases in Catawba County is over 749.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
90% of our residents have been fully vaccinated as of 1/09/2023. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Over the holidays, several staff members were exposed by family members and tested positive on home tests. These staff members are required to quarantine for the required periods as defined by the CDC. Outbreak testing was completed as a precautionary measure and no additional cases were identified.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 1/2/23, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 15%. . The number of cases in Catawba County is over 285.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
89% of our residents have been fully vaccinated as of 1/2/2023. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Over Christmas holidays, several staff members were exposed by family members and tested positive on home tests. These staff members are required to quarantine for the required periods as defined by the CDC. Outbreak testing was completed as a precautionary measure and no additional cases were identified.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 12/26/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 10%. . The number of cases in Catawba County went from 206 TO 285.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
87% of our residents have been fully vaccinated as of 12/26/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 12/19/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 10%. . The number of cases in Catawba County went from 198 TO 206.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
88% of our residents have been fully vaccinated as of 12/19/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
MESSAGE FROM DEPARTMENT OF HEALTH AND HUMAN SERVICES
Dear Family Members and Friends,
As you celebrate the holiday season with friends and loved ones, we encourage you to get the updated (bivalent) COVID-19 vaccine so you can protect yourself and others around you from getting very sick from COVID-19.
A few things about COVID-19 and the updated vaccine:
- Older adults are at high risk for severe illness, hospitalization and death from COVID-19.
- COVID-19 vaccines are safe, effective, free, readily available.
- Getting an updated vaccine is the best thing you can do to protect yourself and your loved ones from current COVID-19 variants.
- Get your updated (bivalent) vaccine 2 months or later after your last dose. It doesn’t matter which COVID-19 vaccine you got or how many boosters you’ve already gotten.
To offer convenient access to the vaccine, we have partnered with Windsor Point Pharmacy to provide on-site COVID-19 vaccination for residents and staff free of charge. Please watch for additional information about on-site vaccination clinics.
After getting your COVID-19 vaccine, you may have some side effects, which are normal signs that your body is building protection. The most common side effects are pain at the injection site, fever, and chills. These side effects tend to be mild and go away on their own within a few days. We will work with you to report any health problems that may occur after vaccination although they are rare.
In addition, we encourage residents who have a smartphone to enroll in v-safe at https://vsafe.cdc.gov/en/, a tool that can be used to tell CDC if someone has any side effects after getting a COVID-19 vaccine.
Thank you for rolling up your sleeve to get the updated (bivalent) COVID-19 vaccine and protecting yourself and others during this holiday season. Please encourage your friends and loved ones to do the same. Tell them to visit vaccines.gov to find a location to get a vaccine. Please contact us with additional questions.
Thank You!
Dear Family Members and Friends,
CATAWBA COUNTY IS IN HIGH COMMUNITY TRANSMISSION.
FACE MASKS ARE REQUIRED AT THIS TIME
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 12/12/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 10%. . The number of cases in Catawba County went from 122 TO 198.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
87% of our residents have been fully vaccinated as of 12/12/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
CATAWBA COUNTY REMAINS IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY. VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
VISITATION CAUTION
As of 12/5/22, SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 7%. . The number of cases in Catawba County went from 108 TO 122.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is exponentially greater.
CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
89% of our residents have been fully vaccinated as of 12/5/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask to confirm understanding of the material.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate.
Visitors are encouraged NOT to walk around inside the facility. Visitors should go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor should exit the facility immediately.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Should not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Please go directly to and from resident’s room and do not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you should inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual will occur.
- Our staff is following current infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
THERE HAVE BEEN NO COVID CASES IN 16 DAYS. THE FACILITY IS OUT OF OUTBREAK!
CATAWBA COUNTY REMAINS IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in SUBSTANTIAL community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 11/28/22, SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 7%. . The number of cases in Catawba County went from 109 TO 108.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
91% of our residents have been fully vaccinated as of 11/28/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred.
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
OUTBREAK INVESTIGATION NOTICE
Dear Family Members and Friends,
THERE HAVE BEEN NO ADDITIONAL CASES OF COVID-19 IDENTIFIED AS PART OF THE CURRENT OUTBREAK INVESTIGATION
SO FAR, THE OUTBREAK CONSISTS OF A TOTAL OF 5 RESIDENT COVID CASES.
CONTINUED MONITORING, TESTING, AND INFECTION PREVENTION PRACTICES ARE IN PLACE AS REQUIRED
CATAWBA COUNTY REMAINS IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in SUBSTANTIAL community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 11/21/22, SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 7%. . The number of cases in Catawba County went from 228 TO 109.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
91% of our residents have been fully vaccinated as of 11/21/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred.
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
THERE ARE TWO ADDITIONAL RESIDENT CASES OF COVID-19 IDENTIFIED AS PART OF THE CURRENT OUTBREAK INVESTIGATION
THIS MAKES A TOTAL OF 5 RESIDENT COVID CASES AT THIS TIME
CONTINUED MONITORING, TESTING, AND INFECTION PREVENTION PRACTICES ARE IN PLACE
CATAWBA COUNTY REMAINS IN HIGH COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 11/14/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 10%. . The number of cases in Catawba County went from 196 to 228.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
92% of our residents have been fully vaccinated as of 11/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred.
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
THERE ARE THREE NEWLY IDENTIFIED RESIDENT CASES OF COVID-19, INITIATING A NEW OUTBREAK INVESTIGATION
CATAWBA COUNTY IS NOW IN HIGH COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 11/14/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 10%. . The number of cases in Catawba County went from 196 to 228.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
92% of our residents have been fully vaccinated as of 11/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred.
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
WE ARE ONCE AGAIN IN AN OUTBREAK INVESTIGATION
CATAWBA COUNTY IS NOW IN HIGH COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF SUBSTANTIAL COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there were no newly identified Covid-19 cases in a staff member or residents.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 11/8/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 10%. . The number of cases in Catawba County went from 151 to 196.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
90% of our residents have been fully vaccinated as of 11/8/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred.
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
WE ARE ONCE AGAIN IN AN OUTBREAK INVESTIGATION
CATAWBA COUNTY IS NOW IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF SUBSTANTIAL COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there were no newly identified Covid-19 cases in a staff member or resident
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in SUBSTANTIAL community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 10/31/22, SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county REMAINS ALMOST 10%. . The number of cases in Catawba County went from 214 to 151.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
83% of our residents have been fully vaccinated as of 10/31/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
WE ARE ONCE AGAIN IN AN OUTBREAK INVESTIGATION
CATAWBA COUNTY IS NOW IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 4 days, there was 0 positive residents and 1 positive staff.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 10/14/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is once again above 10%. , an INCREASE since last week and the number of cases in Catawba County is 203.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
92% of our residents have been fully vaccinated as of 10/10/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
WE ARE ONCE AGAIN IN AN OUTBREAK INVESTIGATION
CATAWBA COUNTY IS NOW IN SUBSTANTIAL COMMUNITY TRANSMISSION
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there were 2 positive residents and 1 positive staff.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in SUBSTANTIAL community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 10/10/22, SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 10%. , a DECREASE since last week and the number of cases in Catawba County is 158.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
92% of our residents have been fully vaccinated as of 10/10/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
WE ARE NO LONGER IN OUTBREAK STATUS
CATAWBA COUNTY REMAINS IN HIGH COMMUNITY TRANSMISSION
WE STILL RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 0 positive residents and 0 positive staff.
We want to encourage ALL families to be diligent in trying to keep COVID-19 out of the facility.
PLEASE COMMUNICATE THESE RECOMMENDATIONS TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people should not visit with these symptoms.
If you contract COVID or have an exposure, you should not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 10/4/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 14%. , a DECREASE since last week and the number of cases in Catawba County is 307.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ENCOURAGING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
92% of our residents have been fully vaccinated as of 10/3/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 should visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE NO LONGER IN OUTBREAK STATUS
CATAWBA COUNTY REMAINS IN HIGH COMMUNITY TRANSMISSION
WE STILL RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK OR PERIODS OF HIGH COMMUNITY TRANSMISSION GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 0 positive residents and 0 positive staff.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.
ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY UNLESS IN RESIDENT ROOM (WITHOUT ROOMMATE OR STAFF) OR IN PRIVATE VISITING AREA ALONE WITH RESIDENT
Catawba County is currently in HIGH community commission. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 9/26/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 15%. , a DECREASE since last week and the number of cases in Catawba County is 358.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE OTHER THAN THE RESIDENT YOU ARE VISITING), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE.
Should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
We still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, WE encourage families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
88% of our residents have been fully vaccinated as of 9/26/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 10 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. All visitors should wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits should be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents should be pulled and visitors should socially distance from roommate and all should wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is encouraged as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). When in HIGH community transmission, family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
Visitor Attestation
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 0 positive residents and 1 positive staff. The positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 9/22/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is over 21%. , an INCREASE since last week and the number of cases in Catawba County is 434.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
91% of our residents have been fully vaccinated as of 9/19/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 9/15/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 24%. , an INCREASE since last week and the number of cases in Catawba County are 374.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
88% of our residents have been fully vaccinated as of 9/15/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible.
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 9/8/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 24%. , an INCREASE since last week and the number of cases in Catawba County are 381.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
88% of our residents have been fully vaccinated as of 9/8/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there were 2 positive residents and 1 positive staff. The positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 8/29/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 24.18%. , an INCREASE since last week and the number of cases in Catawba County are 496.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
88% of our residents have been fully vaccinated as of 8/29/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there were 4 positive residents and 1 positive staff. The positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 8/22/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 23.78%. , and the number of cases in Catawba County are 504.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
94% of our residents have been fully vaccinated as of 8/22/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive resident has been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit and only have two people on that unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 8/15/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 27.79%. This is an INCREASE from last week, and the number of cases in Catawba County rose from 584 to 606.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 8/15/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.