COVID-19 (Coronavirus) Update – Archives
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive resident has been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit and only have two people on that unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a sore throat, even if its minor, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 8/8/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 27.09%. This is a DECREASE from last week, however the number of cases in Catawba County rose from 559 to 584.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
94% of our residents have been fully vaccinated as of 8/08/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive resident has been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit and only have two people on that unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 8/01/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 29.07%. This is an INCREASE from last week.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
94% of our residents have been fully vaccinated as of 8/01/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhona.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 7 days, there was 1 positive resident and 1 positive staff. The positive resident has been isolated and we are taking all necessary precautions to limit the spread of this outbreak. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit and only have two people on that unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment. All residents were tested again today and there were no positive resident cases.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 7/25/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 26.91%. This is an INCREASE from last week.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.\
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
94% of our residents have been fully vaccinated as of 7/25/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 8 days, there were 3 positive resident cases and 3 staff. All positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. Some residents who had close contact with a positive resident were placed on isolation. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing a portion of 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 7/18/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 26.43%. This is an INCREASE from last week.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 7/18/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 8 days, there were 17 positive resident cases and 11 staff. All positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. Some residents who had close contact with a positive resident were placed on isolation. All residents and staff will continue to be tested frequently per guidelines. At this point, we are utilizing 100 hall as a COVID unit. We are attempting to move everyone who tests positive to that unit. We apologize for the disruption this has caused with people having to change rooms with very short notice. We are working diligently to stop the spread of this extremely contagious virus. Unfortunately with the high positivity rate and case rate in Catawba County, this virus is widespread at the moment.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 7/11/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 26.38%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 7/11/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 9 days, there were 14 positive resident cases and 6 staff. All positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. Some residents who had close contact with a positive resident were placed on isolation. All residents and staff will continue to be tested frequently per guidelines.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY. We fully suspect the source of this outbreak to be directly related to visitors who are not answering truthfully on our health screen.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 7/5/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 21.25%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 7/5/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
Within the last 6 days, there were 5 positive resident cases and 5 staff. All positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. Some residents who had close contact with a positive resident were placed on isolation. All residents and staff will continue to be tested frequently per guidelines.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY. We fully suspect the source of this outbreak to be directly related to visitors who are not answering truthfully on our health screen.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 7/5/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 21.25%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 7/5/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK STATUS
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, there were 5 positive resident cases and 1 staff. All positive residents have been isolated and we are taking all necessary precautions to limit the spread of this outbreak. Some residents who had close contact with a positive resident were placed on isolation. All residents and staff will continue to be tested frequently per guidelines.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY. We fully suspect the source of this outbreak to be directly related to visitors who are not answering truthfully on our health screen.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a minor sore throat, do not visit.
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
If you have a new headache, no matter how minor, do not visit.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
As of 6/30/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 21.25%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 6/30/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I have highlighted some sections of this lengthy, repetitive newsletter that include our current stats for the week. If you’ve seen all of this information before, you can scroll down and look for the highlighted sections for any changes. Otherwise, I keep new posts in the top sections.
** It is National CNA Week **
We are wrapping up CNA week with a lunch for all our CNAs Friday! We’ve had a great week celebrating them and the hard work they do for our residents each day.
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK INVESTIGATION HOWEVER
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, there were no positive cases reported in staff members or residents.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 6/20/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 21.18%, this up from 16.32% last week.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
93% of our residents have been fully vaccinated as of 6/20/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
** It is National CNA Week **
Please join us in showing appreciation to our hardworking and dedicated CNAs. As family members, you are not allowed to give anything of monetary value to our CNAs, but there are other ways to show appreciation…Be creative!!!
We are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE IN OUTBREAK INVESTIGATION HOWEVER
WE RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, there was one positive case reported in a staff member.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 6/13/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 16.32% and dropping!
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
93% of our residents have been fully vaccinated as of 6/13/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE NO LONGER IN OUTBREAK STATUS HOWEVER WE STILL RECOMMEND THAT ALL VISITORS
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, there were no positive cases reported in staff or residents.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 6/6/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 18.87% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
94% of our residents have been fully vaccinated as of 6/6/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE EXPERIENCING A CURRENT OUTBREAK.
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, there were no positive cases reported in staff or residents, however, we remain in outbreak status until 14 days after our last positive case.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 5/31/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 18.78% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
93% of our residents have been fully vaccinated as of 5/31/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
WE ARE EXPERIENCING A CURRENT OUTBREAK.
USE EXTREME CAUTION WHEN VISITING THE FACILITY.
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
This week, we had one asymptomatic fully vaccinated staff member test positive for COVID-19 during routine testing. Contact tracing was completed with no additional cases identified at this time.
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It is unfortunate if these symptoms are only caused by allergies, a cold or a sinus infection, but since these symptoms are so similar to COVID-19 symptoms, people cannot visit with these symptoms. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in HIGH community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 5/23/22, HIGH COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 16.45% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
95% of our residents have been fully vaccinated as of 5/23/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
IF EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in Moderate community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
As of 5/9/22, MODERATE COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 7.4% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 5/16/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
IF EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with any COVID-19 symptom, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions on the screen clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in Moderate community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
MODERATE COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is 7.4% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
IF EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered TRUTHFULLY.
If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. ALL VISITORS REGARDLESS OF VACCINATION STATUS, SHOULD HAVE A MASK IN PLACE WHEN INSIDE THE FACILITY. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County is currently in Moderate community commission. When in substantial or high, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you think you have symptoms from allergies, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
MODERATE COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is just below 5% and rising.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
MODERATE COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
LOW COMMUNITY LEVEL RATE IN CATAWBA COUNTY
LOW COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
LOW COMMUNITY LEVEL RATE IN CATAWBA COUNTY but SUBSTANTIAL COMMUNITY TRANSMISSION rate.
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to p
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I know that most people are moving about the county without wearing masks and I think that’s great. However, in a long term care facility, we are still required to wear masks and screen prior to entry. I appreciate your understanding of these continued requirements from the CDC and CMS.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
LOW COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County remains in LOW for 30 days.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
OUTBREAK INVESTIGATION NOTICE
On 3/18/22, one asymptomatic healthcare personnel tested positive for COVID-19. An outbreak investigation was initiated immediately and the healthcare personnel effected is quarantined outside of the facility. As of 3/24/22, no additional cases have been identified, however, you are at an increased risk of contracting COVID-19 if you choose to visit during an outbreak or outbreak investigation. Outbreak testing and infection control practices will continue according to CDC guidelines to protect your loved one.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
SUBSTANTIAL COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
OUTBREAK INVESTIGATION NOTICE
On 3/18/22, one asymptomatic healthcare personnel tested positive for COVID-19. An outbreak investigation was initiated immediately and the healthcare personnel effected is quarantined outside of the facility. No additional cases have been identified at this time, however, you are at an increased risk of contracting COVID-19 if you choose to visit during an outbreak or outbreak investigation. Outbreak testing and infection control practices will continue according to CDC guidelines to protect your loved one.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
SUBSTANTIAL COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
!!!GREAT NEWS!!!
WE ARE OFFICIALLY OUT OF OUTBREAK STATUS AS OF 2/26/2022. THE LAST REPORTED CASE OF COVID-19 IN A STAFF MEMBER OR RESIDENT WAS 2/11/2022. WE WILL CONTINUE TESTING PER CDC REQUIREMENTS INCLUDING TESTING EMPLOYEES WITH EXEMPTIONS TO THE VACCINE AT LEAST TWICE WEEKLY.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
SUBSTANTIAL COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 5%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
GENERAL VISITATION GUIDELINES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
90% of our residents have been fully vaccinated as of 3/14/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
!!!GREAT NEWS!!!
WE ARE OFFICIALLY OUT OF OUTBREAK STATUS AS OF 2/26/2022. THE LAST REPORTED CASE OF COVID-19 IN A STAFF MEMBER OR RESIDENT WAS 2/11/2022. WE WILL CONTINUE TESTING PER CDC REQUIREMENTS INCLUDING TESTING EMPLOYEES WITH EXEMPTIONS TO THE VACCINE AT LEAST TWICE WEEKLY.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK USE EXTREME CAUTION WHEN VISITING THE FACILITY VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Friday February 11, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
16/30 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice.AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is below 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 3/2/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
!!!GREAT NEWS!!!
WE ARE OFFICIALLY OUT OF OUTBREAK STATUS AS OF 2/26/2022. THE LAST REPORTED CASE OF COVID-19 IN A STAFF MEMBER OR RESIDENT WAS 2/11/2022. WE WILL CONTINUE TESTING PER CDC REQUIREMENTS INCLUDING TESTING EMPLOYEES WITH EXEMPTIONS TO THE VACCINE AT LEAST TWICE WEEKLY.
<NOTICE>
If EXPERIENCING A CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Friday February 11, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
16/30 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
We want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is just below 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 3/2/2022. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Friday February 11, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
16/30 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Friday February 11, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
16/30 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptoms of COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Friday February 11, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
16/30 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
On Thursday February 3, 2022 – one unvaccinated staff member tested positive for COVID-19.
All positive residents will be placed on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 30 Staff
15/29 staff were fully vaccinated.
Statistics for 27 Residents
17/27 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contlact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
On Tuesday February 1, 2022 – one fully vaccinated staff member tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 28 Staff
15/29 staff were fully vaccinated.
Statistics for 27 Residents
17/26 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
Even if a visitor has met community criteria to discontinue isolation or quarantine, visitors should not visit if they have any of the following and have not met the same criteria used to discontinue isolation and quarantine for residents. If you have questions, call the facility and ask for Jessica or Todd.
- a positive viral test for SARS-CoV-2,
- symptomsof COVID-19, or
- close contact with someone with SARS-CoV-2 infection
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
It is important to remain up to date with all recommended COVID-19 vaccine doses.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREA
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
On Thursday January 27, 2022 – three fully vaccinated residents tested positive for COVID-19.
On Friday January 28, 2022 – one unvaccinated staff member and lone fully vaccinated resident tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 27 Staff
14/27 staff were fully vaccinated.
Statistics for 27 Residents
17/26 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessic
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19.
On Tuesday January 25, 2022 – one unvaccinated staff member tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 25 Staff
12/26 staff were fully vaccinated.
Statistics for 23 Residents
14/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from room
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must pe
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
On Friday January 21, 2022-three unvaccinated staff members tested positive for COVID-19
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 25 Staff
12/25 staff were fully vaccinated.
Statistics for 23 Residents
14/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDA
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
On Thursday January 20, 2022 – two fully vaccinated staff members tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 22 Staff
12/20 staff were fully vaccinated.
Statistics for 23 Residents
14/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no lon
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
On Tuesday January 18, 2022 – two staff members tested positive for COVID-19.
On Wednesday January 19, 2022 – one staff member and two residents tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 20 Staff
10/20 staff were fully vaccinated.
Statistics for 23 Residents
14/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
On Friday January 14, 2022 – three staff members tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 17 Staff
10/17 staff were fully vaccinated.
Statistics for 21 Residents
13/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. For these residents, isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
On Monday January 12, 2022 – eight residents and one staff member tested positive for COVID-19.
On Tuesday January 13, 2022 – one resident tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met. Outbreak testing will continue until the facility has no positive cases in 14 consecutive days.
Statistics for 13 Staff
7/14 staff were fully vaccinated.
Statistics for 21 Residents
13/21 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. These residents isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
On Sunday January 9, 2022 – one symptomatic tested positive for COVID-19.
On Tuesday January 11, 2022 – two staff tested positive for COVID-19.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met.
Statistics for 13 Staff
7/13 staff were fully vaccinated.
Statistics for 12 Residents
7/12 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for well over 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
If you contract COVID or have an exposure, you may not visit for 14 days. So visitation could resume on day 15. Please contact activities to set up virtual visits with your loved one should this be the case.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately, this means you are not allowed to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Wednesday January 5, 2022 one staff and one resident tested positive.
On Thursday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results. These residents isolation day will start at 1/3/2022.
On Friday January 7, 2022 – Outbreak testing of staff revealed that two additional staff members were positive.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met.
Statistics for 10 Staff
6/10 staff were fully vaccinated.
Statistics for 11 Residents
6/11 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for nearly 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19.
On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
On Tuesday January 5, 2022 one staff and one resident tested positive.
On Wednesday January 6, 2022 – PCR tests that were sent off on 1/3/2022 were received and three residents tested positive. These three residents were already isolated since 1/3/2022 pending results.
All positive residents are currently on isolation precautions. All positive staff members are quarantined at home until the return to work criteria is met.
Statistics for 7 Staff
4/7 of staff were fully vaccinated.
Statistics for 11 Residents
5/11 residents were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for nearly 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
<NOTICE>
CURRENT OUTBREAK
USE EXTREME CAUTION WHEN VISITING THE FACILITY
VISITING DURING OUTBREAK GREATLY INCREASES THE RISKS OF CONTRACTING AND SPREADING COVID-19
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested 12/30/21 and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (admitted 2 days prior) tested positive. All other residents were negative. All staff were tested and were negative on 12/30/21-12/31/21.
On Monday January 3, 2022, three staff members and 5 residents tested positive for COVID-19. On Tuesday January 4, 2022, three additional staff tested positive for COVID-19.
Statistics for 6 Staff
5/6 of the staff were showing symptoms.
Statistics for 5 Residents
4/5 of the residents were showing symptoms. 3/5 were fully vaccinated.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting and spreading COVID-19.
The Omicron variant seems to be sweeping through this area quickly. This extremely contagious variant appears to account for nearly 80% of all COVID-19 cases in our region. Monoclonal antibody infusions do not appear to have an impact on the Omicron variant and are not recommended as treatment when in a region with > 80% Omicron variant.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
<NOTICE>
On Thursday December 30, 2021 the facility was notified that a family member exposed their loved one to COVID-19. The resident was tested today and was positive for COVID-19. The resident is currently isolated. All other residents were tested. The result was that one resident who was already isolated as a new unvaccinated admission from the hospital (2 days ago) tested positive. All other residents were negative. We are currently in the process of testing all staff as a result of outbreak testing.
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting COVID-19.
We also want to encourage ALL families that if you are showing any new symptom that is consistent with COVID-19, you DO NOT VISIT. The health screen in the lobby should be answered truthfully. If you have a new headache, a new cough, congestion, or any other symptom consistent with COVID-19, visitation is NOT allowed. Please do not put our residents and staff at risk. It does not matter that you believe its only a cold or a sinus infection. The questions clearly list these symptoms.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Outbreak Status:
The Facility is officially out of outbreak status. All staff and residents have been tested at a minimum of once weekly since the outbreak began. No new cases have been identified since the last staff tested positive on November 30th. No residents tested positive during the outbreak.
HOLIDAY CONSIDERATIONS: We ask that you do not bring a large group of visitors at the same time. We also ask that if you plan on having more than two people visit at the same, you call and reserve a larger room for the visit. This can be done by contacting Amber or Rhonda in Activities. All visitors (including children) must complete a health screen and wear a mask inside the facility at all times.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 9%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
93% of our residents have been fully vaccinated as of 12/23/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
All visitors must wear a mask to be inside of the facility. This includes children of all ages.
You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen ro
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Outbreak Status:
The Facility is officially out of outbreak status. All staff and residents have been tested at a minimum of once weekly since the outbreak began. No new cases have been identified since the last staff tested positive on November 30th. No residents tested positive during this outbreak.
HOLIDAY CONSIDERATIONS: We ask that you do not bring a large group of visitors at the same time. We also ask that if you plan on having more than two people visit at the same, you call and reserve a larger room for the visit. This can be done by contacting Amber or Rhonda in Activities.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 9%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
93% of our residents have been fully vaccinated as of 12/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Outbreak Status:
The Facility remains in outbreak status. All staff and residents have been tested at a minimum of once weekly since the outbreak began. No new cases have been identified since the last staff tested positive on November 30th. No residents tested positive during this outbreak.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 9%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 7%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
<NOTICE>
On Friday November 26, 2021 during twice weekly required testing of unvaccinated staff, three staff members tested positive for COVID-19. This puts the facility in outbreak status. All residents were tested and were negative. All staff members will continue to be tested per CDC guidelines until the facility no longer meets the outbreak status definition (14 days with no more positive cases).
According to CMS guidance, visitation is not suspended, however be advised that visiting a facility in outbreak status increases your risks of contracting COVID-19.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 6%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 7%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
VISITATION CHANGES
CMS HAS MANDATED SKILLED NURSING FACILITIES TO ALLOW VISITATION AT ALL TIMES, EVEN DURING A FACILITY OUTBREAK. THE FACILITY IS REQUIRED TO INFORM VISITORS OF THE RISK OF VISITING DURING AN OUTBREAK. FACILITIES ARE ALSO RESPONSIBLE FOR ENSURING VISITORS REMAIN SOCIALLY DISTANCED (SIX FEET APART FROM ANYONE ELSE), VISIT OUTSIDE RESIDENT’S ROOM WHEN POSSIBLE IF IN A SHARED ROOM, AND WEAR REQUIRED PPE. VISITORS ARE NO LONGER REQUIRED TO SCHEDULE VISITS.
However, should our families still wish to schedule visits so that their loved one is ready when families arrive to visit or to reserve an outdoor spot, please feel free to do so. You can still do this by contacting activities department.
With the new mandate, we still want our families to know and understand that outdoor visitation still poses the least amount of risk to your loved one, our other residents and our staff. The risks of visitors contracting COVID-19 or passing it on to one of residents is greatly increased when visiting indoors.
The risks of contracting COVID-19 by visiting during a facility outbreak is even exponentially greater.
In order to protect our residents and staff, CMS encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility. CMS also encourages those who visit skilled nursing facilities to be fully vaccinated.
At this time, residents and visitors are required to wear masks at all times during visitation (regardless of vaccination status) due to the high community transmission rate in Catawba County.
92% of our residents have been fully vaccinated as of 11/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you have a ‘sinus infection’ or a ‘cold’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the resident and roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
For residents who share a room, visits will be conducted in a visitation area (when possible). Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 7%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the community transmission rates have decreased.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
LAST WEEK THIS WEEK
Cases: 237 233
Positivity: 7.48% 7.45%
Deaths: <10 <10
New Hosp Admissions: 12 12
Eligible Population Fully Vaccinated 57.8%
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed as of 10/28/21
91% of our residents have been fully vaccinated as of 11/1/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 7%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
LAST WEEK THIS WEEK
Cases: 210 237
Positivity: 6.54% 7.48%
Deaths: <10 <10
New Hosp Admissions: 26 12
Eligible Population Fully Vaccinated 57.5%
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed as of 10/28/21
91% of our residents have been fully vaccinated as of 11/1/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you think you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
Cases 210
Positivity 6.54%
Deaths <10
Eligible Population Fully Vaccinated 57.1%
New Hospital Admissions 26
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed as of 10/28/21
91% of our residents have been fully vaccinated as of 10/28/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you think you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
Cases 314
Positivity 8.15%
Deaths 10
Eligible Population Fully Vaccinated 56.5%
New Hospital Admissions 47
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed as of 10/21/21
91% of our residents have been fully vaccinated as of 10/18/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pas a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting ny symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
VISITATION REOPENS SATURDAY 10/16/21
Dear Family Members and Friends,
All other residents tested negative during outbreak testing on 10/14/21 and 10/15/21. As a result, visitation reopens on Saturday 10/16/21. Please follow visitation guidelines below to schedule visits.
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
PLEASE COMMUNICATE THESE POLICIES TO EVERYONE WHO VISITS YOUR LOVED ONE, INCLUDING…
If you think you have a cold, do not visit.
If you have a runny nose, do not visit.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
Cases 475
Positivity 10.43%
Deaths 10
Eligible Population Fully Vaccinated 56%
New Hospital Admissions 42
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed as of 10/16/21
90% of our residents have been fully vaccinated as of 10/14/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feetapart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contalct us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
VISITATION SUSPENDED
Dear Family Members and Friends,
We confirmed a positive case of COVID-19 in a symptomatic unvaccinated resident who was already on quarantine since admission from the hospital. We are in the process of conducting outbreak testing of all staff and residents which will continue until there are no new positive cases for 14 consecutive days. The case has been reported to the Catawba County Health Department and we will adhere to all recommended guidelines for testing during outbreak.
As a result, all visitation is suspended with the exception of compassionate care and end-of-life visits pending results of outbreak testing.
I will communicate the results of outbreak testing as soon as possible and make every effort to resume visitation when the criteria is met.
ANOTHER UPDATE WILL BE DISTRIBUTED ONCE WE HAVE COMPLETED OUTBREAK TESTING AND MEET CRITERIA TO REOPEN VISITATION. AT THAT TIME THE VISITATION POLICIES BELOW WILL BE REINSTATED
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
Cases 475
Positivity 10.43%
Deaths 10
Eligible Population Fully Vaccinated 56%
New Hospital Admissions 42
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently SUSPENDED
90% of our residents have been fully vaccinated as of 10/14/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that display aggressive tendencies such as barking or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
We confirmed a positive case of COVID-19 in a symptomatic unvaccinated resident who was already on quarantine since admission from the hospital. We are in the process of conducting outbreak testing of all staff and residents which will continue until there are no new positive cases for 14 consecutive days. The case has been reported to the Catawba County Health Department and we will adhere to all recommended guidelines for testing during outbreak.
As a result, all visitation is suspended with the exception of compassionate care and end-of-life visits pending results of outbreak testing.
I will communicate the results of outbreak testing as soon as possible and make every effort to resume visitation when the criteria is met.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to experience high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
7-day Metrics for Catawba County, NC
7-day Metrics Community Transmission
High
Everyone in Catawba County, North Carolina should wear a mask in public, indoor settings. Make sure you follow local laws, rules, regulations or guidance.
Cases 443
Positivity 10.66%
Deaths 21
Eligible Population Fully Vaccinated 55.4%
New Hospital Admissions 43
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
90% of our residents have been fully vaccinated as of 10/4/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms similar to those associated with COVID-19 will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
*UPDATE TO VISITATION POLICY 09/24/2021*
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to suffer high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
EXTREMELY HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
In the last three weeks, 45 people have passed away from complications of COVID-19 in Catawba County. Forty of those people were between the ages of 40 and 60. We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 12%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
86% of our residents have been fully vaccinated as of 9/27/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
*UPDATE TO VISITATION POLICY 09/24/2021*
As outlined below in the section titled “Visitation Policy,” a change has been made that all visitors must comply with until further notice. AT THIS TIME, ALL VISITORS REGARDLESS OF VACCINATION STATUS, MUST HAVE A MASK IN PLACE FOR THE ENTIRE TIME YOU ARE INSIDE THE BUILDING. This is based on updated federal and state guidance for facilities that are located in a county with substantial or high transmission rates of COVID-19. Catawba County continues to suffer high rates of transmission. As a result, vaccinated visitors for vaccinated residents are no longer permitted to remove their masks during private/in room visits. You will continue to be updated as changes are made to this policy. Please be aware that we regard the right to ask you to leave if you are unable to comply with this, or any other visitation policy. We stated at the beginning of this pandemic that the safety of your loved one is our highest priority and this continues to be our focus. Thank You in advance for your cooperation.
VISITATION CAUTION
EXTREMELY HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
In the last three weeks, 45 people have passed away from complications of COVID-19 in Catawba County. Forty of those people were between the ages of 40 and 60. We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 12%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. However, Catawba County positivity rate spiked this week to over 12%. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
89% of our residents have been fully vaccinated as of 9/20/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy (Updated 9/24/21)
Visitors must wear a mask to be inside of the facility. You must keep your mask covering your mouth and nose for the entire time you are inside the building, for your entire visit. Failure to do so will result in being asked to leave the building.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 9/22/21. Our next clinic will be announced soon.
We will be administering booster vaccine doses as recommended by the CDC. Consent forms for the booster vaccine and flu vaccine have been mailed. We need those back by October 1st. Please make sure these are signed and returned in order to secure enough vaccine doses.
VISITATION CAUTION
EXTREMELY HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
In the last three weeks, 45 people have passed away from complications of COVID-19 in Catawba County. Forty of those people were between the ages of 40 and 60. We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 17%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. However, Catawba County positivity rate spiked this week to over 17%. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 9/9/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 8/25/21. Our next clinic will be Wednesday September 22th at 10:30am.
We will be administering booster vaccine doses as recommended by the CDC. Consent forms for the booster vaccine and flu vaccine have been mailed. We need those back by October 1st. Please make sure these are signed and returned in order to secure enough vaccine doses.
VISITATION CAUTION
EXTREMELY HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 17%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. However, Catawba County positivity rate spiked this week to over 17%. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 9/9/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 8/25/21. Our next clinic will be Wednesday September 22th at 10:30am.
We will be administering booster vaccine doses as recommended by the CDC. Consent forms for the booster vaccine and flu vaccine have been mailed. We need those back by October 1st. Please make sure these are signed and returned in order to secure enough vaccine doses.
VISITATION CAUTION
EXTREMELY HIGH COMMUNITY TRANSMISSION RATE IN CATAWBA COUNTY
We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Care Plan meeting will ONLY be conducted by telephone at this time until the community transmission rate in Catawba County drops to LOW.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. However, Catawba County positivity rate spiked this week to over 17%. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 9/9/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 8/25/21. Our next clinic will be Wednesday September 29th at 10:30am.
We will be administering booster vaccine doses as recommended by the CDC. I will provide more information about the scheduling of the boosters in the upcoming weeks.
We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
We are out of OUTBREAK status!
We are currently out of outbreak status since we had no more positive cases for 14 consecutive days. However, Catawba County positivity rate spiked this week to over 17%. Please continue to wear your masks!
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 8/26/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 8/25/21. Our next clinic will be Wednesday September 29th at 10:30am. If you are interested in getting the vaccine, please contact Chris Jones or Lynne Roten to be added to the schedule.
We will be administering booster vaccine doses as recommended by the CDC. I will provide more information about the scheduling of the boosters in the upcoming weeks.
We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
We are currently in outbreak status and continue outbreak testing protocols until we have no more positive cases for 14 consecutive days. Catawba County positivity rate spiked this week to over 17%. Please continue to wear your masks!
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 8/26/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Outbreak testing of all staff and residents has concluded and there were no other cases of COVID-19 identified.
As a result, all visitation may resume beginning Thursday 8/19/21. Please contact Amber or Rhonda as usual to schedule visits.
We will continue to conduct outbreak testing until there are no new cases in a 14-day period. In the event there are more cases identified, visitation may be abruptly suspended pending further testing.
Please continue to be patient with us as we navigate this difficult process.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
We confirmed a positive case of COVID-19 in an asymptomatic vaccinated staff member who is now in quarantine. We are in the process of conducting outbreak testing of all staff and residents which will continue until there are no new positive cases for 14 consecutive days. The case has been reported to the Catawba County Health Department and we will adhere to all recommended guidelines for testing during outbreak.
As a result, all visitation is suspended with the exception of compassionate care and end-of-life visits pending results of outbreak testing.
I will communicate the results of outbreak testing as soon as possible and make every effort to resume visitation when the criteria is met.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 7/28/21 and we were able to vaccinate 5 more people. Our next clinic will be Wednesday August 25th at 10:30am.
We have had several families expose their loved ones during visitation. It is possible to spread the virus even if you are vaccinated. Please take extra special precautions especially since the positivity rate in our county is above 10%. I recommend outdoor visitation or virtual visits to increase the safety of our residents and staff until the positivity rates begin to decrease below 10%.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
We are currently in outbreak status and continue outbreak testing protocols until we have no more positive cases for 14 consecutive days. Catawba County positivity rate spiked this week to over 8%. Please continue to wear your masks!
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 8/9/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
We confirmed a positive case of COVID-19 in a resident who has been placed in isolation. We are still in the process of conducting outbreak testing of all staff and residents which will continue until there are no new positive cases for 14 consecutive days. The case has been reported to the Catawba County Health Department and we will adhere to all recommended guidelines for testing during outbreak.
As a result, all visitation is suspended with the exception of compassionate care and end-of-life visits pending results of outbreak testing.
I will communicate the results of outbreak testing as soon as possible and make every effort to resume visitation when the criteria is met.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 7/28/21 and we were able to vaccinate 5 more people. Our next clinic will be Wednesday August 25th at 10:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
We are currently in outbreak status and continue outbreak testing protocols until we have no more positive cases for 14 consecutive days. Catawba County positivity rate spiked this week to over 8%. Please continue to wear your masks!
Visitation is currently allowed
91% of our residents have been fully vaccinated as of 7/29/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet and be approved by the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
UPDATE: Taking a Resident out of the facility for a visit/day trip:
Residents may be taken out of the facility as long as the resident is not on precautions (i.e. had an exposure due to the outbreak). Family members and residents should wear a mask (whether vaccinated or unvaccinated) at all times when in a public area, especially indoors and at any time when around individuals other than family. They should also maintain physical distancing from anyone not part of the family. If you have questions about whether or not your loved one can have a day trip, please call and speak to Jessica.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Outbreak testing of all staff and residents has concluded and there were no other cases of COVID-19 identified.
As a result, all visitation may resume. Please contact Amber or Rhonda as usual to schedule visits.
We will continue to conduct outbreak testing until there are no new cases in 14-day period. In the event there are more cases identified, visitation may be abruptly suspended pending further testing.
Please continue to be patient with us as we navigate this difficult process.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
COVID-19 UPDATE- OUTBREAK
Dear Family Members and Friends,
We just confirmed a positive case of COVID-19 in a staff member and are in the process of conducting outbreak testing of all staff and residents. If a facility has one staff member that tests positive, this is considered an outbreak. The case has been reported to the Catawba County Health Department and we will adhere to all recommended guidelines for testing during outbreak.
As a result, all visitation is suspended with the exception of compassionate care and end-of-life visits pending results of outbreak testing.
I will communicate the results of outbreak testing as soon as possible and make every effort to resume visitation when the criteria is met.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First, let me say that if this is the first time you are receiving this weekly update, it is A LOT of information. I apologize for that. If you have any questions about the content of this communication or the rules regarding masks, please do not hesitate to call any member of our team.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. Our latest vaccine clinic was held 7/28/21 and we were able to vaccinated 5 more people. Our next clinic will likely be the week of August 30st…we’ll keep you posted.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Unvaccinated staff have begun testing once weekly since Catawba County positivity rate spiked this week to 5.4%. Please continue to wear your masks!
Visitation
91% of our residents have been fully vaccinated as of 7/29/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
NEW CHECK IN/SCREEN SYSTEM UPDATE:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. In addition, dogs over 25 lbs must personally meet the administrator. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is set for Wednesday July 28th 10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is below 5%, but starting to rise due to the new variant. Please continue to wear your masks!
Visitation
84% of our residents have been fully vaccinated as of 7/22/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, may not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
NEW CHECK IN/SCREEN SYSTEM UPDATE:
We have installed a stand-alone screening kiosk for visitors. Each person must enter a designated phone number the first time they log in. Visitors may not share the same number. Once you enter your name information the first time, you will log in with your telephone number each time after that. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. Upon passing the screen, a label will print out with the visitor’s name. Vaccinated visitors will place a green sticker on top of their name badge. All visitors MUST wear their name badge in an area visible to staff. This lets our staff know that each visitor completed the check in screen. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our staff and residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is tentatively set for Wednesday July 28th10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is below 5%.
Visitation
84% of our residents have been fully vaccinated as of 7/15/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
NEW CHECK IN/SCREEN SYSTEM:
We have installed a stand-alone screening kiosk for visitors. The kiosk is in the lobby and will ask a series of questions and take each visitor’s temperature. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving. There will be more to come on this process as we learn our new system.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is tentatively set for Wednesday July 28th10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is below 5%.
Visitation
83% of our residents have been fully vaccinated as of 7/7/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
NEW CHECK IN/SCREEN SYSTEM:
We will be installing a stand-alone screening kiosk for visitors. The kiosk will be placed in the lobby and will ask a series of questions and take temperatures. Once all screening questions are answered, the visitor will be allowed to visit. We ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the lobby area. This may increase wait times a bit, but we will do our best to keep things moving. There will be more to come on this process as we learn our new system.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area (when possible) designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is tentatively set for Wednesday July 28th10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is below 5%.
Visitation
84% of our residents have been fully vaccinated as of 6/28/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
NEW CHECK IN/SCREEN SYSTEM:
We will be installing a stand-alone screening kiosk for visitors. The kiosk will be placed in the lobby and will ask a series of questions and take temperatures. Once all screening questions are answered, the visitor will be allowed to visit. Once we begin using the kiosk, we ask that only one group at a time enter the lobby to check in. The next group can enter the lobby once the previous family exits the kiosk area. This may increase wait times a bit, but we will do our best to keep things moving. There will be more to come on this process as we learn our new system.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is Thursday July 1st 10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is below 5%
Visitation
83% of our residents have been fully vaccinated as of 6/21/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date has been CHANGED to Thursday July 1st 10:30am – 11:30am.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is 3.8%.
Visitation
88% of our residents have been fully vaccinated as of 6/17/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must wear a mask to enter the facility and proceed to visitation area. This includes children. The mask must cover your nose and mouth at all times.
The only times visitors may be allowed to remove mask is if they are fully vaccinated and visiting a fully vaccinated resident in a private space or outside. If you have a question about whether or not a mask needs to be worn, please ask someone in activities. The general rule is that if you do not know whether or not a mask should be worn, please wear the mask.
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
If visiting in a room with a roommate present, all must wear masks and roommate curtain must be closed. Visitors must socially distance from the roommate regardless of vaccination status.
Visitors should complete hand hygiene frequently and before/after visitation.
Every attempt will be made to accommodate any special requests regarding visitation. Please be aware that visits requested after 9pm may require additional wait times for check-in process.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice. If no other area besides the shared room is available, curtain between residents must be pulled and visitors must socially distance from roommate and all must wear masks.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of additional PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation.
Two people may visit at a time for indoor visits.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date is Wednesday June 30th.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once monthly since Catawba County positivity rate is 4.9%.
Visitation
88% of our residents have been fully vaccinated as of 6/10/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. This includes children. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
Visitors who begin to display symptoms within 14 days after visiting the facility are asked to call the facility and relay that information to Jessica McCain, our Infection Preventionist.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic. The next clinic date for July will be announced soon.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once weekly. Catawba County positivity rate has decreased to 4.9%.
Visitation
88% of our residents have been fully vaccinated as of 6/1/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. This includes children. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose. Once inside another mask may be provided to use during your visit as supplies allow.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic is scheduled for Wednesday June 2, 2021.
If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
For now, staff will continue testing once weekly. Catawba County positivity rate has increased to 6.9%.
Visitation
86% of our residents have been fully vaccinated as of 5/20/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. This includes children. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact unless both fully vaccinated).
- Go directly to and from resident’s room and may not leave the room until ready to exit the facility.
- No dining during the visit unless both are fully vaccinated.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic is scheduled for Wednesday June 2, 2021.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The facility is officially out of outbreak status since our last positive case of COVID-19 was over 14 days ago. Please contact activities to schedule visits.
For now, staff will continue testing once weekly. Catawba County positivity rate has increased to 6.9%.
Johnson & Johnson COVID-19 Vaccine Resumes
Johnson & Johnson COVID-19 Vaccine has been resumed. We will post our June vaccine clinic dates as soon as we have it scheduled. If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Vaccine Education Links
- Updated Vaccines 101 deck
- Updated View Your Vaccine Information
- NEW videos in the vaccine video library
Visitation
86% of our residents have been fully vaccinated as of 5/20/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. This includes children. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents and our staff.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic is scheduled for Wednesday June 2, 2021.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The facility is officially out of outbreak status since our last positive case of COVID-19 was over 14 days ago. Please contact activities to schedule visits.
For now, staff will continue testing once weekly. Catawba County positivity rate has increased to 7.3%. This is down slightly from 8% a few weeks ago.
Johnson & Johnson COVID-19 Vaccine Resumes
Johnson & Johnson COVID-19 Vaccine has been resumed. We will post our June vaccine clinic dates as soon as we have it scheduled. If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Visitation
86% of our residents have been fully vaccinated as of 5/4/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
Visitor Testing and Vaccination Considerations
We re excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic will be scheduled again in June 2021.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Results of outbreak testing revealed no other positive results. Visitation is resuming. Please contact activities to schedule.
For now, staff will continue testing once weekly however we are still holding Fridays as a testing day in case the situation changes. There has been a recent increase in COVID-19 cases in our county. Catawba County positivity rate has increased to 8%. This continues to slowly increase again.
Johnson & Johnson COVID-19 Vaccine Resumes
Johnson & Johnson COVID-19 Vaccine has been resumed. We will post our June vaccine clinic dates as soon as we have it scheduled. If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Visitation Update – VISITATION RESUMES
New guidance was issued this week. Please be patient with us as we review the guidance and plan for safely implementing at our facility.
89% of our residents have been fully vaccinated as of 5/4/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic May 6th 2-3pm for family members.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
A positive staff member was identified on Monday 5/3/21. As a result, all indoor and outdoor visitation has been suspended pending results of outbreak testing. All staff and residents will be tested on Tuesday 5/4/21. Another update will be sent tomorrow with results of outbreak testing and status of visitation.
For now, staff will continue testing once weekly however we are still holding Fridays as a testing day in case the situation changes. There has been a recent increase in COVID-19 cases in our county. Catawba County positivity rate has increased to 8%. This continues to slowly increase again.
Johnson & Johnson COVID-19 Vaccine Resumes
Johnson & Johnson COVID-19 Vaccine has been resumed. Our Vaccine clinic will be on Thursday May 6th 2-3pm. If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Visitation Update – SUSPENDED
New guidance was issued this week. Please be patient with us as we review the guidance and plan for safely implementing at our facility.
89% of our residents have been fully vaccinated as of 5/4/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic May 6th 2-3pm for family members.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Outbreak testing has been completed. All staff were tested on Tuesday 4/27/21 and there were no positive cases.
For now, staff will continue testing once weekly however we are still holding Fridays as a testing day in case the situation changes. There has been a recent increase in COVID-19 cases in our county. Catawba County positivity rate has increased to 7.6%.
Johnson & Johnson COVID-19 Vaccine Resumes
Johnson & Johnson COVID-19 Vaccine has been resumed. Our Vaccine clinic will be on Thursday May 6th 2-3pm. If any family members want Moderna (2-dose) or Johnson & Johnson (1-dose) vaccine, please call and ask for Lynne to schedule. We are inviting any family members that meet vaccine criteria to attend the vaccine clinic.
Visitation Update – New guidance was issued this week. Please be patient with us as we review the guidance and plan for safely implementing at our facility.
57 of our 69 residents (83%) have been fully vaccinated as of 4/29/2021. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic to be scheduled again in May. Details will be provided once scheduled.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Outbreak testing has been completed. All residents and staff were tested on Tuesday 4/20/21 and there were no positive cases.
For now, staff will continue testing once weekly however we are still holding Fridays as a testing day in case the situation changes. There has been a recent increase in COVID-19 cases in our county. Catawba County positivity rate has increased to 7.6%.
Johnson & Johnson COVID-19 Vaccine Pauses
Johnson & Johnson COVID-19 Vaccine has been paused due to a very rare blood clot issue. See FDA statement on this issue and follow guidance if you received the Johnson & Johnson COVID-19 Vaccine.
Visitation Update
46 of our 69 residents (67%) have been fully vaccinated as of 4/22/2021. On 4/23/2021, another 10 residents will meet the fully vaccinated definition and we should be around 78% vaccinated. These numbers change daily as residents are admitted, discharged or meet the definition for being fully vaccinated. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents, visitors and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends
Should an outbreak occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended immediately and further instructions for visitation will be communicated.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents and/or staff resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible
PET VISITATION
Pet visitation is approved on a case by case basis. You may make an appointment for our activity department to meet and approve the pet you would like to bring. Prior to approval, we must be provided a copy of current shot records. You will be contacted regarding final approval. Dogs that are aggressive or have a tendency to bite strangers will not be approved and should not be brought to the facility.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Vaccine clinic to be scheduled again in May. Details will be provided once scheduled.
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Outbreak testing is currently being conducted. All residents and staff were tested on Tuesday 4/13/21 and there were no positive cases. All visitation other than scheduled compassionate care visits is being suspended for now until further notice. If we are able to complete one more round of testing without any new positive cases, scheduled indoor visitation will resume. An update on visitation will be provided by Wednesday or Thursday of next week.
For now, we will be completing outbreak testing once weekly on residents and staff however we are still holding Fridays as a testing day in case our situation changes.
Johnson & Johnson COVID-19 Vaccine Pauses
Johnson & Johnson COVID-19 Vaccine has been paused due to a very rare blood clot issue. See FDA statement on this issue and follow guidance if you received the Johnson & Johnson COVID-19 Vaccine.
Visitation
All indoor visitation other than scheduled compassionate care visits are currently suspended pending results of outbreak testing. Activities is currently taking appointments for virtual visits, outside window visits, and outdoor visitation. Outdoor visitation may occur for anyone who is not on precautions. CMS still recommends that virtual visits remain the safest for our population.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
VACCINE CLINIC SCHEDULED FOR THURSDAY 1-4PM – INFO BELOW
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
A staff member reported that someone from their family reported sudden loss of taste and smell and was immediately tested. The staff member tested positive and is quarantining at home. Outbreak testing is currently being conducted. Since the staff member worked on every hall, all visitation other than scheduled compassionate care visits is being suspended for now until further notice.
For now, we will be completing outbreak testing once weekly on residents and staff however we are still holding Fridays as a testing day in case our situation changes.
Vaccination Clinic Thursday 4/8/21 1-4pm
We have a vaccination clinic scheduled for this Thursday from 1-4pm. If you are scheduled to receive the 2nd dose, you should already been contacted and arrive at your designated time. If you think you should be receiving the vaccine and have not been contacted, please call the facility and ask to speak to Christina.
Visitation
All indoor visitation other than scheduled compassionate care visits are currently suspended pending results of outbreak testing. Activities is currently taking appointments for virtual visits, outside window visits, and outdoor visitation. Outdoor visitation may occur for anyone who is not on precautions. CMS still recommends that virtual visits remain the safest for our population.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
VACCINE CLINIC SCHEDULED FOR THURSDAY 1-4PM – INFO BELOW
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
A staff member reported that someone from their family reported sudden loss of taste and smell and was immediately tested. The staff member tested positive and is quarantining at home. Outbreak testing is currently being conducted. Since the staff member worked on every hall, all visitation other than scheduled compassionate care visits is being suspended for now until further notice.
For now, we will be completing outbreak testing once weekly on residents and staff however we are still holding Fridays as a testing day in case our situation changes.
Vaccination Clinic Thursday 4/8/21 1-4pm
We have a vaccination clinic scheduled for this Thursday from 1-4pm. If you are scheduled to receive the 2nd dose, you should already been contacted and arrive at your designated time. If you think you should be receiving the vaccine and have not been contacted, please call the facility and ask to speak to Christina.
Visitation
All visitation other than virtual, outside window visits, and scheduled compassionate care visits are currently suspended pending results of outbreak testing.
General
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
We conducted facility-wide testing of staff on Tuesday 3/30/21 and there was one positive staff member. The staff member is quarantining at home. We completed outbreak testing of all residents on 3/31/21 and there were no positive cases identified. Since the staff member was a nurse on 200 hall, indoor visitation is being suspended on 200 hall for now until further notice. However, scheduled in-person outdoor visits may continue for 200 hall residents as long as they are not on isolation. If your loved one resides on another hall, indoor visits may continue by appointment.
For now, we will be completing outbreak testing once weekly on residents and staff however we are still holding Fridays as a testing day in case our situation changes.
Vaccinations
We are working with our pharmacy to supply the 2nd round of Moderna vaccine for those residents/staff who received their 1st Moderna dose here on 3/12/2021. We anticipate another clinic here sometime between 4/9/21 and 4/16/21. We will announce as soon as we confirm the date.
Visitation
Please refer to the email sent on 3/18/2021 for information on visitation. You may also find the 3/18/2021 update on our website.
The positivity rate in Catawba County is 6.8%. This is still considered medium since its above 5%. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays and Fridays (Facility testing day) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff once weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Vaccinations
We are working with our pharmacy to supply the 2nd round of Moderna vaccine for those residents/staff who recieved their 1st Moderna dose here on 3/12/2021. We anticipate another clinic here sometime between 4/9/21 and 4/16/21. We will announce as soon as we confirm the date.
Visitation
Please refer to the email sent on 3/18/2021 for information on visitation. You may also find the 3/18/2021 update on our website.
The positivity rate in Catawba County is exactly 6%! This is still considered medium since its above 5%. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays and Fridays (Facility testing day) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff once weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Tuesday 3/23/21 and there were no positive cases. We are consulting with Catawba County Public Health to determine our next steps and if we are in or out of outbreak status as of now. For now, we will be testing once weekly however we are still holding Fridays as a testing day in case our situation changes.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established an area for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Vaccinations
We are working with our pharmacy to supply the 2nd round of Moderna vaccine for those residents/staff who recieved their 1st Moderna dose here on 3/12/2021. We anticipate another clinic here sometime between 4/9/21 and 4/16/21. We will announce as soon as we confirm the date.
Visitation
Please refer to the email sent on 3/18/2021 for information on visitation. You may also find the 3/18/2021 update on our website.
The positivity rate in Catawba County is exactly 6%! This is the 4th week where we were below 10%. This is still considered medium since its above 5%. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays and Fridays (Facility testing day) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff once weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Tuesday 3/16/21 and there were no positive cases. We are consulting with Catawba County Public Health to determine our next steps and if we are in or out of outbreak status as of now. For now, we will be testing once weekly however we are still holding Fridays as a testing day in case our situation changes.
The following guidelines must be followed during any visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established an area for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation and indoor visitation when criteria is met.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Visitation Update
GENERAL
46 Of our 68 residents (68%) have been fully vaccinated as of 3/17/2021. On 3/26/2021, another 4 residents will be fully vaccinated. These numbers change daily as residents are admitted and discharged. Although a vaccinated person may not “feel” sick from COVID-19, they could be infected and/or spread the virus to others. For example, if a vaccinated resident contracts the virus from a staff member or visitor, that resident will likely be protected from the disease, but could put unvaccinated residents and/or staff members at serious risk.
Ideally, according to the CDC, unvaccinated residents who wish to be vaccinated should not start indoor visitation until they have been fully vaccinated as defined below.
Outdoor Visitation is preferred, even when both the visitor and resident have been fully vaccinated against COVID-19. (Fully vaccinated refers to a person who is > 2 weeks following receipt of the second dose in a 2-dose series, or > 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.)
Outdoor visits generally pose a lower risk of transmission due to increased space and airflow. Therefore, visits should be held outdoors whenever practicable.
We will continue to conduct scheduled outdoor visits for those who wish to continue this preferred method of visitation.
Indoor visitation may be stopped with short notice for unvaccinated residents, if Catawba County positivity rate > 10% and <70% residents in the facility have been fully vaccinated.
Residents in quarantine (14-days from admission) and residents in isolation for COVID-19, whether vaccinated or unvaccinated, will not have indoor visitors until the quarantine or isolation period ends.
Should an outbreak should occur (1 positive case of COVID-19 in a resident or staff member), visitation will be suspended and further instructions for visitation will be communicated.
Visitor Testing and Vaccination Considerations
We are excited to begin to offer indoor visitation but know it comes with its own risks to our population. Families who visit (both vaccinated and unvaccinated) understand that they could pose an exposure risk to our residents resulting in an outbreak. It is imperative that infection control core principles are followed while visiting the facility and that our families do their part to protect all of our residents.
Even though we cannot require visitors to be fully vaccinated or tested prior to visiting our facility, we graciously ask that you do your part to protect our residents.
CMS Recommendations for Best Practice
- In order to protect our residents and staff, CNRC encourages families to obtain a COVID-19 test within 2-3 days prior to entering a skilled nursing facility.
- In order to protect our residents and staff, CNRC encourages visitors to be fully vaccinated prior to entering a skilled nursing facility.
Visitors will be required to sign a statement attesting their understanding that they can still contract and continue to spread COVID-19 to our residents, our staff and others in their community regardless of vaccination status.
Visitation Policy
Visitors must be screened at the front desk, including a temperature check, and cleared from any signs or symptoms of COVID-19. Entry will be denied if visitor has had close contact with someone with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status). Facility staff will also be observing visitors for any signs and symptoms of COVID-19.
If a visitor cannot pass the questions on the health screen, they should not visit the facility. For example, if you think you ‘have a sinus infection’, please do not visit. Also, visitors who exhibit any symptoms will be asked to visit another time regardless of answers given on entrance screen.
Visitors must wear a mask at all times. The mask must cover your nose and mouth at all times.
Visitors should complete hand hygiene frequently and before/after visitation.
If a visitor should start to exhibit symptoms during a visit, they should notify facility staff at the front desk and leave the facility immediately.
Visitors are to remain 6 feet apart from residents and staff. However, if your loved one has been fully vaccinated as defined above, physical contact, including hugs are allowed between resident and family members.
For residents who share a room, visits will be conducted in a visitation area designated by the facility. Visitors may also request that a visit take place outdoors when the weather is nice.
Visitors are not permitted to walk around inside the facility. Visitors will go directly to the designated family member’s room or visitation area for visit. When the visit is finished, the visitor will exit the facility immediately. Visitors are not permitted to visit other residents’ rooms, hallways, or any other care areas besides the designated visiting space for that visit.
Residents will also be required to wear masks during visits as well as perform hand hygiene before and after the visit.
Instructional signage regarding hand hygiene and signs and symptoms of COVID-19 are posted throughout the facility.
High frequency touched surfaces and designated visitation areas are cleaned and disinfected after each visit. This process takes time. Please be patient with our staff as we ensure safety protocols are implemented.
Appropriate use of PPE is required as posted.
How To Arrange an Indoor/Outdoor Visit
You may sign up for a visit by contacting our activity department. Activity department will communicate availability as we begin to safely expand our visitation. At least one weekend day per week will be made available for indoor visitation.
Two people may visit at a time for up to one hour.
Children will be allowed to visit with a supervising adult as long as they pass all visitor screening criteria AND abide by all infection control protocols including wearing a mask over nose and mouth for the duration of the visit.
Should you have any questions about the visitation policies please do not hesitate to call and ask. This is a lot of information and some of it is technical. We are doing all we can to keep your loved ones as safe as possible.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
3rd VACCINATION CLINIC Friday 3/12/21. This is the final vaccine clinic.
The positivity rate in Catawba County is just above 6%! This is the third week where we were below 10%. This is still considered medium since its above 5%. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Friday 3/5/21 and there were no positive cases. We also conducted facility-wide testing of staff and residents on Tuesday 3/9/21 and there were no positive cases. We are consulting with Catawba County Public Health to determine our next steps and if we are in or out of outbreak status as of now. For now, we will be testing once weekly however we are still holding Fridays as a testing day in case our situation changes.
We hope to begin opening up to more and more families in the upcoming weeks. These visits will likely still be scheduled with activities and limited to 35 minutes with 2 visitors at a time in an effort to control likelihood of transmission. I will let you know as I get direction from our public health officials.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility who pass required health screen.
- Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established an area for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
3rd VACCINATION CLINIC Friday 3/12/21. This is the final vaccine clinic.
The positivity rate in Catawba County is 8.3%! This is the second reporting period where we were below 10%. This is still relatively high. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Friday 2/26/21 and there were no positive cases. We also conducted facility-wide testing of staff and residents on Tuesday 3/2/21 and there were no positive cases. We remain in outbreak status and will be continuing outbreak protocols as well as twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility who pass required health screen.
- Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established an area for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
3rd VACCINATION CLINIC Friday 3/12/21. This is the final vaccine clinic.
The positivity rate in Catawba County is 9.9%! This is the first time in months it has been below 10%. We resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Friday 2/19/21 and there were no positive cases. We also conducted facility-wide testing of staff and residents on Tuesday 2/23/21 and there was one positive staff member. The staff member is quarantining at home to prevent further spread of infection. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete and pass a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19 as defined by the CDC; including cough, congestion, runny nose, recent loss of taste or smell, fever, etc. In this day and time, you may not say ‘I have a sinus infection. I get them all the time’. Unfortunately this means you may not visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident and others at all times (please no physical contact).
- Must be escorted to and from resident’s room and may not leave the room without escort.
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility who pass required health screen.
- Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established an area for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
3rd VACCINATION CLINIC Friday 3/12/21. This is the final vaccine clinic.
Even though the positivity rate in Catawba County remains above 10%, we resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Friday 2/12/21 and there were no positive cases. We also conducted facility-wide testing of staff and residents on Tuesday 2/16/21 and there was one positive resident. The resident is isolated to prevent further spread of infection. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19, including cough, congestions, runny nose, recent loss of taste or smell, fever, etc.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- If you begin to show symptoms while visiting the facility, you must inform a nurse and leave immediately.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility who pass required health screen.
- Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
2nd VACCINATION CLINIC Friday 2/12/21. If we received consent for your loved one, they will be receiving their 1st of 2nd dose tomorrow. Next and final clinic will be 3/12/21.
Even though the positivity rate in Catawba County remains above 10%, we resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff on Friday 2/5/21 and there were no positive cases. We also conducted facility-wide testing of staff and residents on Tuesday 2/9/21 and there were no positive cases. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must not be exhibiting any symptoms of COVID-19, including cough, congestions, runny nose, recent loss of taste or smell, fever, etc.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is me.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Even though the positivity rate in Catawba County remains above 10%, we resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 2/2/21 and those results revealed 1 positive asymptomatic resident who is in isolation. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
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January 28, 2021 LetterDear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Even though the positivity rate in Catawba County remains above 10%, we resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 1/26/21 and those results revealed 1 positive staff member who is quarantining at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits. Compassionate care visits must be scheduled and are limited to 2 people for a maximum of 2 hours) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Even though the positivity rate in Catawba County remains above 10%, we resumed outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID-19 will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation. Residents under isolation for any other infectious disease will not be conducting outdoor visits.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 1/19/21 and those results revealed ZERO positive results for COVID-19. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
Even though the positivity rate in Catawba County remains above 10%, we are resuming outdoor in-person visitation beginning Wednesday 1/20/21. These 30-minute visits must be scheduled in advance with Amber/Rhonda. Outdoor visits are not scheduled on Tuesdays or Fridays (Facility testing days) and days/times are subject to change. We will do our best to inform families of any last minute changes in advance. Please see other requirements related to outdoor visitation below.
Residents who have COVID will not be conducting outdoor visitation. Residents on 14-day precautions (admitted to the facility in the last 14 days) will not be conducting outdoor visitation.
Outdoor window visits are of course still permitted (resident is inside/visitors are outside). We will reassess the environment each week and will communicate any changes as quickly as possible. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 1/12/21 and those results revealed one staff member that tested positive for COVID-19. The staff member is isolating at home. We will be conducting facility-wide testing tomorrow 1/19/21. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since Catawba County’s positivity rate remains extremely high, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Outdoor face-to-face visitation when criteria is met
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor IN PERSON (where the resident comes outside to meet with the family) visitation has been cancelled until further notice. Outdoor window visits are permitted (resident is inside/visitors are outside). We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 1/12/21 and those results revealed one staff member that tested positive for COVID-19. The staff member is isolating at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once face-to-face outdoor visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor face-to-face visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor face-to-face visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor IN PERSON (where the resident comes outside to meet with the family) visitation has been cancelled until further notice. Outdoor window visits are permitted (resident is inside/visitors are outside). We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 1/5/20 and those results revealed one symptomatic resident and one asymptomatic staff member that tested positive for COVID-19. The staff member is isolating at home and the resident is isolated at the facility. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once face-to-face outdoor visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor face-to-face visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor face-to-face visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor IN PERSON (where the resident comes outside to meet with the family) visitation has been cancelled until further notice. Outdoor window visits are permitted (resident is inside/visitors are outside). We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
One symptomatic staff member tested positive this week at an offsite testing clinic. That staff member is isolating at home. We conducted facility-wide testing of staff and residents on Tuesday 1/5/20 and are awaiting those results. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once face-to-face outdoor visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor face-to-face visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor face-to-face visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor IN PERSON (where the resident comes outside to meet with the family) visitation has been cancelled until further notice. Outdoor window visits are permitted (resident is inside/visitors are outside). We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Monday 12/28/20 and staff again on Wednesday 12/30/20. 2 residents and 2 staff members have tested positive this week. The residents have been isolated and the staff members are isolating at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once face-to-face outdoor visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor face-to-face visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor face-to-face visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Monday 12/28/20 and 1 resident tested positive for COVID-19 so far. The resident has been isolated. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Monday 12/21/20 and 1 resident tested positive for COVID-19. The resident has been isolated. Repeat testing for staff was conducted Wednesday 12/23/20 and so far no positive results have been identified. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Friday 12/18/20. 1 staff member tested positive for COVID-19. The staff member is isolating at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 12/15/20. 1 staff members and 4 residents tested positive for COVID-19. The staff members are isolating at home and the resident has been isolated in the facility. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide testing of staff and residents on Tuesday 12/8/20. So far 7 staff members and 1 resident tested positive for COVID-19. The staff members are isolating at home and the resident has been isolated in the facility. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know, we conducted bi-weekly testing for staff on Tuesday 12/1/20 and 2 staff members and 3 residents tested positive for COVID-19. We also conducted testing on Friday 12/4/20 and there were no positive cases. However, 2 symptomatic staff members tested positive on 12/5/20, just one day after testing negative on 12/4/20. The staff members are under quarantine at home. A symptomatic resident also tested positive on 12/7/20 and is in isolation. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba County remains above 10%. Due to the continued increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment each week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know, we conducted bi-weekly testing for staff on Tuesday 12/1/20 and 2 staff members and 3 residents tested positive for COVID-19. We also conducted testing on Friday 12/4/20 and there were no positive cases. However, 2 symptomatic staff members tested positive on 12/5/20, just one day after testing negative on 12/4/20. The staff members are under quarantine at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know, we conducted bi-weekly testing for staff on Tuesday 12/1/20 and 2 staff members and 3 residents tested positive for COVID-19. The staff members are under quarantine at home and the residents have been placed in isolation. We are in the process of testing all staff today and as of yet, there are no new cases. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others during this holiday season.
We are continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know, we conducted bi-weekly testing for staff on Tuesday 11/24/20 and 3 staff members tested positive for COVID-19. They are under quarantine at home. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I wish you all a Happy Thanksgiving and I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted facility-wide resident testing Monday 11/23/20. Results show that 2 residents tested positive for COVID-19. We conducted bi-weekly testing for staff on Tuesday 11/24/20 and are still awaiting those results. Some of the people have symptoms and others do not. The residents have been isolated and will be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted bi-weekly testing Friday 11/20/20. Results show that 4 staff members and 6 residents tested positive for COVID-19. Some of the people have symptoms and others do not. The staff members are under quarantine at home and the residents have been isolated and will be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted weekly testing Tuesday 11/17/20. As of now, 8 staff members and 18 residents have tested positive for COVID-19 this week. We also had 13 residents who came off of isolation precautions and returned back to their rooms today. Some of the people have symptoms and others do not. The staff members are under quarantine at home and the residents have been isolated and will be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted weekly testing Tuesday 11/17/20. As of now, 6 staff members and 17 residents have tested positive for COVID-19 this week. Some of the people have symptoms and others do not. The staff members are under quarantine at home and the residents have been isolated and will be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10%. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted weekly testing Tuesday 11/17/20. As of now, three symptomatic staff members and eight symptomatic residents have tested positive for COVID-19 this week. The staff members are under quarantine at home and the residents have been isolated. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10% as of last week. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after this week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Three symptomatic residents tested positive for COVID-19 yesterday and were isolated. We repeated facility-wide testing on Tuesday 11/17/2020. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10% as of last week. Due to the sudden increase in cases here, all outdoor visitation has been cancelled until further notice. We will reassess the environment after next week and will do our best to restart outdoor visitation as soon as we feel it is safe to do so. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
We are also continuing the existing restrictions with indoor visitation. Please understand as we adjust for infection control measures, residents on all halls may be asked to make unforeseen room changes for their safety.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know we repeated facility-wide testing on Tuesday 11/10/20 and again on 11/13/20. This week seventeen residents and fourteen staff members test positive for COVID-19. The staff members were sent home and are currently under quarantine. The residents were isolated and will continue to be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Once visitation resumes, the following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Since we do not have outdoor visitation as of now, virtual visits are encouraged and can still be scheduled by appointment with Amber or Rhonda.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
- Outdoor visitation is restricted
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
Please remember that some of our readers are receiving this information for the first time. For this reason, I leave certain informational sections in the updates.
The positivity rate in Catawba remains above 10% as of last week. Even though we are allowing outdoor visitation, for the protection of our residents, we do not recommend it at this time given the extremely high community positivity rate for our county. I appreciate those of you who have postponed outdoor visitation for now. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
The holiday season is quickly approaching. At this time we must begin to think about alternatives for ‘getting together’ during the holidays. I’m bringing this up now because I want our families to begin thinking about the state of our environment right now. I want us to do everything in our power to protect every one of our residents and every one of our staff members.
We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall and some on 100 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall or 100 hall, please contact Amber in activities to find their current visitation status. 400 and 100 hall residents may be asked to move to a different unit once they have been in the facility for 14 days. Similarly, given the increased frequency of our testing, residents on all halls may be asked to make unforeseen room changes for infection control.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We repeated facility-wide testing on Tuesday 11/10/20. So far two staff members and six residents have tested positive for COVID-19. The staff members were sent home and are currently under quarantine. The residents were isolated and will continue to be monitored closely. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. However, once again, this is not currently our recommendation at this time. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. At times, outdoor visitation may need to be cancelled for infection control. We will do our best to communicate this as quickly as possible. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
Outdoor visits will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit. Please forward or share this information about scheduling outdoor visitation with other family members who may not receive this communication.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
The positivity rate in Catawba remains above 10% as of last week. Even though we are allowing outdoor visitation, for the protection of our residents, we do not recommend it at this time given the extremely high community positivity rate for our county. We are testing staff twice weekly. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others.
The holiday season is quickly approaching. At this time we must begin to think about alternatives for ‘getting together’ during the holidays. I’m bringing this up now because I want our families to begin thinking about the state of our environment right now. I want us to do everything in our power to protect every one of our residents and every one of our staff members.
We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall and some on 100 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall or 100 hall, please contact Amber in activities to find their current visitation status. 400 and 100 hall residents may be asked to move to a different unit once they have been in the facility for 14 days. Similarly, given the increased frequency of our testing, residents on all halls may be asked to make unforeseen room changes for infection control.
We remain committed to keeping our residents safe by implementing infection control practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know we repeated facility-wide testing on Tuesday 11/3/20 and Friday 11/6/20. Last week’s testing resulted in a total of eight residents and seven staff members testing positive for COVID-19. On Sunday 11/8/20 a symptomatic staff member tested positive for COVID-19. The staff member was sent home under quarantine. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. However, once again, this is not currently our recommendation at this time. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. At times, outdoor visitation may need to be cancelled for infection control. We will do our best to communicate this as quickly as possible. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit. Please forward or share this information about scheduling outdoor visitation with other family members who may not receive this communication.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
- Beauty Shop is closed.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
The positivity rate in Catawba remains above 10% as of last week. Even though we are allowing outdoor visitation, for the protection of our residents, we do not recommend it at this time given the extremely high community positivity rate for our county. We are testing staff twice weekly this week. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall and some on 100 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall or 100 hall, please contact Amber in activities to find their current visitation status. 400 and 100 hall residents may be asked to move to a different unit once they have been in the facility for 14 days. Similarly, given the increased frequency of our testing, residents on all halls may be asked to make unforeseen room changes for infection control.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know we repeated facility-wide testing on Tuesday 11/3/20. This week’s testing resulted in eight residents and seven staff members testing positive for COVID-19. The residents are currently isolated and the staff are home under quarantine. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Unfortunately even though our beauty shop was opened briefly, it is now closed until further notice.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. However, once again, this is not currently our recommendation at this time. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. At times, outdoor visitation may need to be cancelled for infection control. We will do our best to communicate this as quickly as possible. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit. Please forward or share this information about scheduling outdoor visitation with other family members who may not receive this communication.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
For those of you who are new to our email group, you will receive important updates regarding COVID-19 and our facility through this email group. You will find that some of content in the emails is repetitive as they must contain certain information such as what the facility is doing to try and contain spread of the virus. We will continue to do our best to keep you as informed as possible.
I want you all to know that the positivity rate in Catawba has now risen to 10.2% as of last week. Even though we are allowing outdoor visitation, for the protection of our residents, we do not recommend it at this time given the extremely high community positivity rate for our county. We are beginning to test staff twice weekly this week. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall and some on 100 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall or 100 hall, please contact Amber in activities to find their current visitation status. 400 and 100 hall residents may be asked to move to a different unit once they have been in the facility for 14 days. Similarly, given the increased frequency of our testing, residents on all halls may be asked to make unforeseen room changes for infection control.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know we repeated facility-wide testing on Tuesday 11/3/20. This week’s testing resulted in seven residents and five staff members testing positive for COVID-19. The residents are currently isolated and the staff are home under quarantine. We remain in outbreak status and will be continuing outbreak protocols and twice weekly testing per Catawba County Public Health.
Unfortunately even though our beauty shop was opened briefly, it is now closed until further notice.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. However, once again, this is not currently our recommendation at this time. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. At times, outdoor visitation may need to be cancelled for infection control. We will do our best to communicate this as quickly as possible. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
For those of you who are new to our email group, you will receive important updates regarding COVID-19 and our facility through this email group. You will find that some of content in the emails is repetitive as they must contain certain information such as what the facility is doing to try and contain spread of the virus. We will continue to do our best to keep you as informed as possible.
I want you all to know that the positivity rate in Catawba has now risen to 10.2% as of last week. Even though we are allowing outdoor visitation, for the protection of our residents, we do not recommend it at this time given the extremely high community positivity rate for our county. We are beginning to test staff twice weekly this week. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall and some on 100 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall or 100 hall, please contact Amber in activities to find their current visitation status. 400 and 100 hall residents may be asked to move to a different unit once they have been in the facility for 14 days. Similarly, given the increased frequency of our testing, residents on all halls may be asked to make unforeseen room changes for infection control.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We repeated facility-wide testing on Tuesday 11/3/20. So far, three residents and two staff members have tested positive for COVID-19. The residents are currently isolated and the staff are home under quarantine. We remain in outbreak status and will be continuing outbreak protocols and weekly (or more frequent) testing per Catawba County Public Health.
Unfortunately even though our beauty shop was opened briefly, it is now closed until further notice.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. However, once again, this is not currently our recommendation at this time. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
First I want to apologize for the amount of emails you’ve received this week. We are required to notify families within certain timeframes of finding out when we have positive cases and this can be very difficult. Also the emails must contain certain information like what the facility is doing to try and contain spread of this virus. This is why much of the email is repeat information for my families. We are doing our best to keep you as informed as possible.
I want you all to know that the positivity rate in Catawba has risen to 8.5% as of last week. It is crucial that you are doing your part to contain the spread of COVID-19. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that the beauty shop opened this week and will be open twice weekly starting Tuesday 11/3/20. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Unfortunately no beauty shop services will be offered for people on 400 unit.
Since many of you have already received two emails this week, I’m going to summarize this week’s positive results. Three staff members and one resident have tested positive this week and are currently under quarantine. The three staff members are experiencing mild symptoms while the one resident is experiencing no symptoms as of yet. Two of the staff members were linked to a positive result from last week. The other staff member’s spouse tested positive last week and that staff member has not worked in the facility since 10/21/20. We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
- We recommend (but cannot require) that if you are visiting your loved one, you get tested regularly if possible.
Failure to comply with required protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that the beauty shop opened this week and will be open twice weekly starting Tuesday 11/3/20. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Unfortunately no beauty shop services will be offered for people on 400 unit.
Two symptomatic staff members have tested positive this week and are currently under quarantine. Facility-wide testing was conducted 10/27/20 and we are still awaiting most of the results. We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that the beauty shop opened this week and will be open twice weekly starting Tuesday 10/27/20. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Unfortunately no beauty shop services will be offered for people on 400 unit.
One symptomatic staff member tested positive on Monday and is currently under quarantine. Facility-wide testing will be conducted 10/27/20. We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions and check our website often for updates. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that we are phasing in the beauty shop!! The beauty shop will be open starting Tuesday 10/27/20 and then twice weekly after that. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Not everyone will be able to receive a hair cut next week. Unfortunately no beauty shop services will be offered for people on 400 unit.
Repeat testing of all staff and residents was conducted Tuesday 10/20/2020. One staff member has tested positive and is currently under quarantine. One resident also tested positive and is currently quarantined on 400 hall. One staff member who began showing symptoms over the weekend tested positive. We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that we are phasing in the beauty shop!! The beauty shop will be open starting next Tuesday and then twice weekly after next week. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Not everyone will be able to receive a hair cut next week. Unfortunately no beauty shop services will be offered for people on 400 unit.
Repeat testing of all staff and residents was conducted Tuesday 10/20/2020. One staff member has tested positive and is currently under quarantine. One resident also tested positive and is currently quarantined on 400 hall. We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status. 400 hall residents may be asked to move to a different unit once they have been in the facility for 14 days.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We are happy to announce that we are phasing in the beauty shop!! The beauty shop will be open starting next Tuesday and then twice weekly after next week. Please encourage your family member to be patient while we begin to work everyone back into the beauty shop routine. Not everyone will be able to receive a hair cut next week.
Repeat testing of all staff and residents was conducted Tuesday 10/20/2020. One staff member has tested positive and is currently under quarantine (still awaiting 3/179 results). We remain in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to EACH visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
- No pets.
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are continuing to implement outdoor visitation for anyone not on transmission-based precautions. Residents must have been admitted at least 14 days prior to having outside visitation. This applies to most of the residents on 400 hall. These residents are still allowed window visits and virtual visits.= until their 14-day quarantine period is over. If you have questions related to outdoor visitation about a resident on 400 hall, please contact Amber in activities to find their current visitation status based on their admission date.
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Repeat testing of all staff and residents was conducted Tuesday 10/13/2020. One staff member has tested positive from a known exposure outside of the facility. Even though we are still awaiting most of the results, we are officially still in outbreak status and will be continuing outbreak protocols and weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we continue outdoor visitation this week by appointment only. Visitation days may change week to week. Tuesdays remain facility testing days for the facility so we are not conducting visitation on Tuesdays. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, you will not be allowed to visit. Please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must not have traveled outside the country in the last 14 days.
- Must complete a written symptom screen and temperature check prior to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch)
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case or Rhonda Little at least 24 hours in advance to schedule outdoor visitation. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are the most vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with indoor visitation. However, we are implementing outdoor visitation beginning next week (more on that below).
We remain committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Repeat testing of all staff and residents was conducted Tuesday 9/29/2020. All resident results were negative. All staff member results received are negative (still awaiting six). You will not receive an update regarding the pending 6 results unless there is a positive case. We are officially still in outbreak status and will be continuing outbreak weekly testing per Catawba County Public Health.
Since outdoor visits pose a lower risk of transmission due to increased space and airflow, we have made preparations for outdoor visitation beginning next week by appointment only on Monday, Thursday, and Saturday. Visitation days may change week to week. Tuesdays for now are testing days for the facility and next Wednesday is Board of Elections voting (which takes place outside) so those two days are not available next week. Even though I am excited to offer the opportunity for outdoor visitation, I am also terrified by it. We have been successful with controlling COVID-19 as it relates to the health and well-being of our residents and I do not want that to change. Visitors will be asked to follow infection control guidelines and self-monitor for symptoms. If you are experiencing any symptoms, please do not put our residents at risk. The following guidelines must be followed during outdoor visitation:
- Must complete a written symptom screen and temperature check prior to visit.
- Must acknowledge acceptance of visit orientation and infection control protocols.
- Must provide your own mask and wear mask that covers both mouth and nose for the entire visit.
- Must maintain a distance of 6 ft apart from resident at all times (please no physical contact).
- No dining during the visit (this is not a time to have lunch).
Failure to comply with these protocols will result in facility ending the visit.
These will be 30 minute time slots and a maximum of two visitors per resident at a time. Please contact Amber Case at least 24 hours in advance to schedule outdoor visitation beginning Monday October 5th. Appointments for Monday 10/5/20 need to be made by this Friday 10/2/20 by 5pm. Upon scheduling, instructions will be given as to where to report for visit.
The CDC has recommended visitors to stay away from nursing homes if at all possible since they are vulnerable to this pandemic. Considerations should also be given if family members themselves are in some way immunocompromised. For families that still choose to visit virtually as opposed to outdoor visitation, virtual visits are encouraged and can still be scheduled by appointment.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Indoor Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Repeat testing of all staff and residents was conducted Tuesday 9/22/2020. All resident results were negative. All staff member results received are negative (still awaiting seven). We will continue to conduct weekly follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Repeat testing of all staff and residents was conducted Tuesday 9/15/2020. All resident results are negative. One staff member tested positive and has been quarantined. We will continue to conduct weekly follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The two asymptomatic staff that tested positive on 9/8/2020 are cleared to return to work on 9/18/20. Repeat testing of all staff and residents was conducted Tuesday 9/15/2020. All resident results are negative. Still awaiting all staff results. So far, all staff results received have been negative. We will continue to conduct weekly follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility. Window visits are permitted. Windows must remain closed.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The two residents who tested positive for COVID-19 on the 9/3/20 Update remain asymptomatic. Both residents remained isolated for the required period and meet criteria for moving out of isolation tomorrow. Neither resident ever displayed any symptoms. Repeat testing of all staff and residents was conducted Tuesday 9/8/2020. All resident results received are negative. Two new asymptomatic staff members tested positive and have been asked to quarantine at home. We will continue to conduct follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We have received several calls regarding outside visitation. With the newly identified outbreak, outside visitation is not allowed at this time at the direction of the Health Department. We will notify residents and families when this changes.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
As you know from the 9/2/20 Update, we conducted repeat facility-wide testing of residents (8/31/20) and staff (9/1/20) this week. A total of two residents who are both asymptomatic tested positive for COVID-19 (still awaiting two results). Both residents are being monitored in isolation. All staff results received are negative (still awaiting one result). We will continue to conduct follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted (except for compassionate care/end-of-life approved visits) and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
You may have seen reported on the news that the facility has an outbreak with three cases including one staff and two residents. Due to the reporting timelines, the staff member is the staff member that tested positive on the 8/19/20 test date. That staff member was asymptomatic and has already been cleared by the Health Department to return to work. The two residents are from the 8/31/20 tests and are also asymptomatic.
We have received several calls regarding outside visitation. With the newly identified outbreak, outside visitation is not allowed at this time at the direction of the Health Department. We will notify families when this changes.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted repeat facility-wide testing of residents (8/31/20) and staff (9/1/20) this week. So far results revealed that we have one resident who was asymptomatic but tested positive. That resident is being monitored in isolation. Staff results have not yet been completed. We will continue to conduct follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
We conducted repeat facility-wide testing of employees and residents this week. Results revealed that all residents were negative. All employee results received to date were also negative (still awaiting two results). We will continue to conduct follow-up testing as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. We conducted repeat facility-wide testing of staff last week. Results revealed that one staff member tested positive for COVID-19. We have responded swiftly and that employee is quarantined at home. We will continue to conduct follow-up testing this upcoming week as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice and are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. Our facility in continuing bi-weekly testing of all staff as a precautionary measure as directed by NC DHHS. As of this writing there are no new known active cases in staff or residents. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. Follow-up testing this week revealed that no other staff were COVID-19 positive. The one positive staff member is continuing to quarantine at home with no symptoms. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. We conducted facility-wide testing of residents and staff last week. Results revealed that all residents were negative for COVID-19. One staff member, not involved in direct resident contact, tested positive for COVID-19. That employee is quarantined at home. We will continue to conduct follow-up testing this upcoming week as directed by Catawba County Public Health. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions. Lastly, please remember to keep us in your prayers.
Remember
If you leave home, practice your W’s: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you all are wearing masks and following the 3 W’s and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Remember
If you leave home, practice your Ws: Wear, Wait, Wash
- Wear a cloth covering over your nose and mouth.
- Wait 6 feet apart. Avoid close contact.
- Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.
Dear Family Members and Friends,
I hope this email finds all of you well. With the increase in COVID-19 cases in our state, I hope you all are wearing masks religiously and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. With the increase in COVID-19 cases in our state, I hope you all are wearing masks religiously and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. With the increase in COVID-19 cases in our state, I hope you all are wearing masks religiously and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. With the increase in COVID-19 cases in our state, I hope you all are wearing masks religiously and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice. We continue to accept take out food delivery from restaurants for our residents (no home-made food please).
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. With the increase in COVID-19 cases in our state, I hope you all are wearing masks religiously and continuing social distancing from others. We are continuing the existing restrictions with visitation until further notice. We continue to accept take out food delivery from restaurants for our residents (no home-made food please).
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would occur.
- Our staff is wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We continue educating and monitoring staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again. Room numbers for our residents should be visible from the outside windows. If you find that a room number is not visible from the outside windows please make us aware.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen. We began accepting take out food delivery from restaurants for our residents Monday June 1st, 2020 (no home-made food please).
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
As our state begins to reopen in phases, nursing facilities will not be reopening as early as most other businesses. We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen. We began accepting take-out food delivery from restaurants for our residents Monday June 1st, 2020 (no home-made food please).
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed
into the facility. - We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of
this illness on a routine basis. Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended. - Our staff is routinely wearing face coverings and other protective
equipment to assist in preventing the spread of respiratory infections
as well as following other infection control and prevention practices. - We have educated staff and residents on infection control measures to
include social distancing, hand washing and cough etiquette. - The facility has established a wing for resident room placement in an
effort to prevent exposure.
As our state begins to reopen in phases, nursing facilities will not be reopening as early as most other businesses. We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
The non-direct care staff member that tested positive for COVID-19 has been quarantined at home. Six other staff members were sent home due to possible exposure to that employee and were all tested on June 5. All six employees that were tested were negative. Our infection controls have so far been successful with keeping COVID-19 out of our facility.
We continue our efforts to limit exposure for our staff and residents as evidenced by the zero-deficiency Infection Control Focus Survey completed by DHSR on Tuesday 5/26/2020.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine of the particular individual and treatment of any symptoms as directed by their physician shall occur.
- Residents may be cohorted to further prevent the spread of infection. This means those with the same active infection may share a room.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- We have established “zones” for resident room placement in an effort to prevent exposure.
We remain diligent in training and providing education for our staff regarding infection control measures that extend to when they are off duty. We encourage all of our family members to continue to be mindful of the three Ws. Wear a face mask, wait six feet apart from others when in line, and wash your hands often.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. We appreciate the trust you have placed in us to care for your loved one. If you have specific questions, we encourage you to contact us. We are working tirelessly toward the care of our residents but want to make sure that your concerns are addressed. Please contact us if you have any questions.
Kind Regards,
Todd Roper
Administrator
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19.
Our facility has identified an active case of the novel COVID-19 involving one staff member that is not involved in direct care of residents. This means an individual has tested positive for the illness. If your loved one is affected, our team will contact you directly to discuss their status and care.
Even though we have identified this case, we continue our efforts to limit exposure for our staff and residents as evidenced by the zero deficiency Infection Control Focus Survey completed by DHSR on Tuesday 5/26/2020.
We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine of the particular individual and treatment of any symptoms as directed by their physician shall occur.
- Residents may be cohorted to further prevent the spread of infection. This means those with the same active infection may share a room.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- We have established “zones” for resident room placement in an effort to prevent exposure.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. We appreciate the trust you have placed in us to care for your loved one. If you have specific questions, we encourage you to contact us. We are working tirelessly toward the care of our residents but want to make sure that your concerns are addressed. Please contact us if you have any questions.
Kind Regards,
Todd Roper
Administrator
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen. However, we will begin accepting take out food delivery from restaurants for our residents beginning Monday June 1st, 2020 (no home-made food please).
As you know we requested 500 N95 respirators from DHHS. This week we received 500 KN95 masks. I certainly appreciate the KN95’s but we are still in need of authentic N95 respirators as they provide the most protection possible for our staff and residents. I will continue my search.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
As our state begins to reopen in phases, nursing facilities will not be reopening as early as most other businesses. We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. We are continuing the existing restrictions with visitation until further notice as much of our state makes preparations to reopen. I feel nursing facilities in general have been left to fend for ourselves during this pandemic. I encourage any of you with means to do so to contact your representatives and stress the importance of providing PPE supply lines to skilled nursing facilities, specifically N95 respirators. I have requested 500 of these masks from the state and even though I received a confirmation that our request was received, nothing was promised or, as of this time, delivered.
And even though a few healthcare workers in facilities abandoned their posts in the midst of this crisis, the vast majority of our staff continue to shine as the heroes of this pandemic; making daily sacrifices by putting the needs of our residents before their own needs. Not many people or professions can say that. I hope you know how blessed we are to have the staff we have at Conover.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
I hope this email finds all of you well. I hope you are all wearing masks when out in the community as this is an important piece to protecting our staff here at Conover Nursing & Rehab. I know some of this information is repetitive, but I want to make sure you all stay updated on the current status of our facility.
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
Dear Family Members and Friends,
During this difficult time, we are committed to keeping our residents safe by implementing certain practices as recommended by CMS and the CDC. Most of our residents are elderly and may have conditions that put them at high risk for becoming sick or even severely ill with COVID-19. At this time, no residents or employees are known to have an active case of the novel coronavirus COVID-19. We have taken the following actions to reduce the risk of COVID-19 to our residents and staff.
- Visitation remains restricted and only essential persons are allowed into the facility.
- We have cancelled all group activities inside the facility.
- We are monitoring all staff and residents for signs and symptoms of this illness on a routine basis.
- Should the monitoring indicate the possibility of the illness, quarantine and prompt testing of the individual would be recommended.
- Our staff is routinely wearing face coverings and other protective equipment to assist in preventing the spread of respiratory infections as well as following other infection control and prevention practices.
- We have educated staff and residents on infection control measures to include social distancing, hand washing and cough etiquette.
- The facility has established a wing for resident room placement in an effort to prevent exposure.
We appreciate the trust you have placed in us to care for your loved one. We are looking forward to the time when this contagious virus is no longer circulating and we can see all of you again.
This communication is sent to the primary resident contact. Please feel free to share with other interested family members or friends. Please contact us if you have any questions.
WEBSITE ONLY UPDATE: Since it is Mother’s Day weekend, we will be accepting flowers and other accepted items on Saturday May 9th from 8am-7pm. Items will be quarantined for 24 hours.
Dear family members,
I hope this letter finds you all well. As of this writing, there are no known or suspected cases of COVID-19 among residents or staff at Conover Nursing & Rehab. This is a testimony to the tedious work of our staff both while here at Conover as well as their commitment to following social distancing outside of work. For this, I applaud them. We remain committed to keeping our residents and staff as safe as possible.
We encourage you to reach out to your state and federal representatives to encourage the need for crucial PPE and testing for the long term care population. We believe testing is the key to keeping us all safe. Unfortunately shortages still remain and certain criteria must be met in order to be tested. Consistent communication with our state and federal representatives may help us get there quicker.
We will begin sending out email updates soon. If you have not provided your email and want to be included in the email communications, please contact Amber Case at activities@conovernursingandrehab.com. Updates will also be added to our website at www.conovernursingandrehab.com. Be sure to check frequently as we are in the process of updating the site to include a link for COVID19 Updates.
Since our last communication, we have clarified items that we are accepting to be delivered to our residents and extended our hours for delivery. The only food items we are accepting are canned sodas and wrapped candies. All other items must be non-perishable and delivered to the front door Mon-Fri between the hours of 8am-7pm. The items will continue to be quarantened for approximately 24 hours. Please do not deliver items or leave items outside the door after delivery hours.
We have placed benches around the outside of our facility for our family members. Feel free to move these benches in front of your loved one’s window when visiting. Please conduct these visits through closed windows. For those of you who have multilple family members, please communicate these policies to them.
Finally, I would like to thank our families for your continued prayers, donations, and support of our incredible staff as they continue to prove that they are truly heroes. We hold daily prayers after our huddle meetings around 3pm and this has proven to be a powerful tool here at Conover.
Sincerely,
Todd Roper
Administrator
April 22, 2020 Letter
I hope this letter finds you all well. As of this writing, there are no known or suspected cases of COVID-19 among residents or staff at Conover Nursing & Rehab. We believe this can be attributed to the numerous prayers and proactive infection control measure implemented early on in this pandemic.
We want to thank those of you who have reached out to us in support through donations, prayers left on our voice mail, and words of encouragement. We appreciate the thoughtful acts of kindness for our courageous staff. We are grateful for the donations of face shields, hand sanitizer, and mask covers in this time of national PPE shortages.
I also want you to know how proud I am of our own staff who have sacrificed time spent with their own families to keep your loved ones safe as well as dedicated so much time to hand-make masks and obtain PPE/sanitizer from outside sources. Thanks to these efforts, our staff have the PPE they need to safely care for our residents. We continue to have a no visitation policy as of this writing.
Conover Nursing & Rehab is committed to transparancy during this difficult time. We will continue to do our best to keep our families updated on a regular basis including reporting any known positive cases of COVID19. This will be accomplished by phone calls, letter, and/or regular updates to our website www.conovernursingandrehab.com. Be sure to check frequently as we are in the process of updating the site to include a link for COVID19 Updates.
Finally, we are pleased to announce that we are now accepting some outside items for our residents. These items must be non-perishable and delivered to the front door Mon-Fri between the hours of 8am-5pm. The items will be quarantened for approximately 24 hours.
We also care about our families. If you feel you are experiencing respiratory symptoms or fever above 100.4 without medication, and have questions, please feel free to call us. Please continue to keep our staff in your prayers.
Sincerely,
Todd Roper
Administrator
Attention: Family and loved ones of Residents currently residing at Conover Nursing and Rehabilitation
As you may already know, the Coronavirus (COVID-19) Outbreak is of much concern to local, state, national, and international health care personnel, Infection Prevention and Control Specialists, and community members here, and around the globe. Much information is available via many health and news outlets. Regardless of what information you have received, one fact remains clear, we need to protect those in our community most vulnerable to COVID-19. One of the populations most negatively affected by COVID-19, are the elderly. The management team at Conover Nursing and Rehabilitation have made it a priority to protect your family member. We are confident that we have the resources, education, and ability to apply recommendations to prepare for an outbreak, as well as implement appropriate prevention measures. Health officials at the CDC, and State Department of Health and Human Services have made available guidelines in order to PREVENT and PROTECT from the spread of COVID-19.
As part of the above-mentioned recommendations we are currently screening all visitors to the building. This includes family and friends, outside health care providers, vendors, and anyone else who walks through the doors of our building. We understand the importance of visits from family and friends to the quality of life of our residents and as always, we encourage this time spent with loved ones. There are currently three exceptions to visitation of which we would like to inform you. A screening questionnaire is required to be completed and signed upon entrance, each time an individual comes into the building (one per day) until further notice. We will restrict entrance into the building for individuals who meet any of the following criteria:
- Have Traveled from an affected geographic area within the last 14 days. For updated information on affected geographic areas, visit: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
- Have had contact with someone laboratory-confirmed for COVID-19.
- Have signs or symptoms of a respiratory infection, such as a fever, cough, and sore throat. (Without having a diagnosis such as COPD, or Asthma)
If you meet any of the above criteria, we are asking that you refrain from coming to our building at this time. If you are having signs or symptoms of a respiratory illness, please refrain from visiting until your symptoms have been resolved for at least 48 hours. Especially if you have a fever with, or without other symptoms. Please notify any other family members or friends who may be visitors of your loved one so that they may also take appropriate action to assist us in following guidelines appropriately. We are asking for your complete cooperation with this policy so that we can best PREVENT and PROTECT your loved one from infection.
Additionally, there are some practical things we can all do in our own homes to prevent the spread of any respiratory illness, such as COVID-19, cold, or flu. Wash your hands often with soap and water for at least 20 seconds. Use of an alcohol-based hand rub with at least 60% alcohol can be used if hands are not visibly soiled. Avoid close contact with people who are sick. Avoid touching your eyes, nose, and mouth. Stay home when you are sick. Cover your cough or sneeze with the inside of your elbow or a tissue, then throw it away. Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray.
Please be aware that as this outbreak progresses, we may be required to enforce increasing levels of restriction as necessary. For example, the restrictions currently being enforced today may change at some point to include additional screening criteria based on the visitor’s location of residence, age, recent travel, etc. If you have any questions regarding the steps we are taking to PROTECT and PREVENT infections from negatively impacting your loved one, please feel free to contact me. Thank You in advance for helping to keep our community save, happy, and healthy.
Sincerely,
Jessica McCain, LPN/IPC
Infection Prevention and Control Specialist
828-695-8282 EXT.3215